JiJi

How JiJi messaging works

JiJi sends text messages only to people who have asked for them. Every recipient is a personally invited member of a private record’s circle, and messaging is off until they turn it on themselves.

WHO RECEIVES MESSAGES

Only JiJi account holders who enable text messages in their own Notification settings. The toggle is off by default and requires a phone number the member adds themselves.

WHAT WE SEND

Occasional story digests from your own circle’s record, and reminders when someone in your circle asks you a question. Typically a few messages per month. Every message begins with “JiJi:”.

OUR NUMBER

JiJi texts from (844) 330-5454. Message and data rates may apply. Message frequency varies.

STOPPING AND HELP

Reply STOP at any time to end messages, or turn the toggle off in the app. Reply HELP or email hello@jijilife.com for assistance.

THE CONSENT MEMBERS GIVE

The opt-in screen states, verbatim: “By turning this on, you agree to receive recurring account notifications by text from JiJi at the number you provided: new-story digests from your family’s record, and alerts when someone in your circle asks you a question. Message frequency varies. Message and data rates may apply. Reply HELP for help or STOP to opt out.” Directly beside it are links to the Terms of Service and Privacy Policy. This language is shown before the toggle is turned on.

THE OPT-IN, STEP BY STEP

Opt-in happens inside the JiJi web app at app.jijilife.com, on the member’s own screens, after they sign in. The member enters their phone number on their Account screen, then turns on the Text messages toggle on their Notifications screen — that is the opt-in. Because those screens require a sign-in, the three images below show the complete flow exactly as a member sees it, captured in a browser with the address showing:

Step 1 — the member enters their phone number on their own Account screen at app.jijilife.com/account
Step 1. The member enters their phone number on their own Account screen, at app.jijilife.com/account. The field is marked “Phone # never shared — for text features you opt into and enable only within the app.” The number shown, (404) 555-0147, is a reserved fictional number used for this illustration.
Step 2 — the Notifications screen shows the phone number and the full consent language while the Text messages toggle is still off
Step 2. On app.jijilife.com/notifications, the member’s number is shown and the full consent language is displayed before opt-in — naming both message types, and with links to the Terms of Service and Privacy Policy beside it — while the Text messages toggle is still off. Nothing is pre-selected.
Step 3 — the member turns the Text messages toggle on, giving consent; nothing else on the screen changes
Step 3. The member turns the toggle on themselves. That single action is the consent — nothing else on the screen changes with it, and it is revocable at any time by the same toggle or by replying STOP.